Frequently Asked Questions!            

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How do I book? How do I pay? How much do I have to pay now to secure my dates? When do I have to pay the balance?

You cannot book my house by contacting the resort directly. All the houses on the resort are privately owned. You can only reserve my house by contacting me by email. Please email with your requested dates, stating the date you wish to Check-In and the date you wish to Check-Out, if you are flexible with your dates. Please also state the numbers in your party & your contact phone number. You would be amazed at how many emails get blocked by Anti Spam software including replies from me to your very own requests for information! Email me at simon@regalpalmsrental.com. I will come back to you as soon as possible with availability and prices. Please note, only an adult 25+ years of age may reserve our house.

To secure your dates, I require a non-refundable deposit of $120 US dollars (or £70 if booking in £ UK Sterling) or 10% of the booking value (whichever is the higher). Your dates are not secure until the deposit has been paid. Please also note for legal, insurance and emergency purposes I also need the names of those in your party, your address and home phone number. The balance should be paid in full 8 weeks before you arrive at the Regal Palms Resort. If your reservation is within 70 days before your arrival, you will be required to pay the full amount with your reservation. There are reasons for this which I will be happy to explain if you contact me

I usually usefor my internet based transactions, although you don't have to pay by this method if you don't want to.

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Once you have booked and paid for your reservation, I email the Regal Palms Resort with all your reservation details. They then issue me with a unique computer generated confirmation reservation number which relates specifically to you, me, the house & your dates. The Management of the Regal Palms Resort know you are coming & that the house is in your name. No-one else can then book it. I then email you back with that unique confirmation reservation number and with full instructions on how to get to the Regal Palms Resort, how to Check-In and obtain the keys. The Reception Desk is just like that of a hotel & open 24 hours a day, 7 days a week ALL year. They will be expecting you. When you arrive they will tell you everything you need to know about the Regal Palms Resort, and issue you with the house security keycard, a Regal Palms Resort Map, and give you instructions on exactly where to find the house.

All reservations are subject to my Terms & Conditions & are available on request.

What happens if I have to cancel my reservation after I have paid the deposit / balance?

What about the Security Deposit? What do I have to do if I don't have a credit card?

What are your Terms & Conditions?

ALL reservations requested and accepted are subject to our Terms & Conditions of our Rental Agreement. If you would like a copy, please don't hesitate to contact me. Please note, only an adult 25+ years of age may reserve our houses, and this is one of the conditions of our Rental Agreement. We also adopt a policy of "force majeure", in that we only accept a reservation on the understanding that we cannot be held responsible, financial or otherwise, for personal loss, damage, injury, or for the facilities or amenities being unavailable for whatever reason, including events beyond our control, such as weather phenomenon including hurricane or flood. PLEASE! Guests are strongly recommended to purchase vacation/holiday insurance. In the unlikely event of disappointment/inconvenience/delay/cancellation caused by lost bags, flight delays, ill health, financial hardship, weather phenomenon, riot, fire, flood, acts of terrorism or any other event beyond our control, we cannot & will not be held responsible or liable for compensation or refund. If you are concerned about this, insurance for this can be purchased, is not expensive, and a real worthwhile investment, which can provide valuable compensation to cover such eventualities. That is what insurance is for. Contact me if this is something you are interested in & want to be shown where to obtain such insurance.

Is the house Wheelchair Accessible?

Please make a point of mentioning this when you request availability. Our 4 bed house is Wheelchair Accessible. The house has a downstairs bedroom with its own front door, bathroom facilities, and internal door to the Living Room. Other bedrooms are upstairs on the first floor.

What time can I Check-In by? I won't be there until 2 in the morning! What time must I Check-Out?

Please bear in mind you are renting a whole house, not just a double bedroom in a hotel, so every room has to be thoroughly cleaned before you Check-In, including the Kitchen, the Bathrooms and all the Bedrooms. Therefore the earliest Check-In is 4pm local. You may arrive earlier than this. The Management Agent will take care of your personal belongings, and you can relax by the pool, have a swim, have a meal, drink at the bar until your house is ready. You can Check-In as late as you want, as late as 2 am or 3 am in the morning. The Reception is open 24 hours a day, 7 days a week. So if you have a late flight or delayed, don't worry.

Check-Out is by 10am on the day of your departure. Again, please be patient with the cleaning staff. If they call you to ask what time you are leaving the house, it is because there will be another guests' party arriving that afternoon and they have to clean the whole house. If you have a late departing flight, the Management Agent will take care of your personal belongings, and you can relax by the pool and catch some last rays of Florida sunshine, or have a meal, drink at the bar until it is time to leave.

The resort is like a hotel. Key-cards are obtained from the Reception Desk at the Clubhouse, which is open 24 hours a day, 7 days a week, ALL YEAR. The key-cards are dated electronically with your date and time of arrival and departure. Only the person who booked the house (or the guests he/she authorises) can obtain the key-card as the reservation is in that name. You will need some form of photographic ID, such as a driving license or a passport. You will also need the key-card to access the resort facilities, such as the pools and the Clubhouse.

Does the Living Room have a "Sleeper Sofa/Sofa Bed"?

The largest sofa in the Living Room can convert into a Queen size double bed for two adults if required. Extra linen is available in the house, or from Reception if you are a bit short.

Do I need to bring linen?

All sheets and towels are provided in the house when you arrive. Please remember you are renting a "self catering" house. It is not a hotel. You may have to provide a few domestic items yourself, including toilet roll if it runs out! If you run short of sheets or towels for whatever reason, you may eventually run out of clean spares in the house so have to wash them yourself. The house has laundry facilities for this purpose. The Reception Desk will not provide replacement linen in the middle of your stay, although they do offer a "midweek clean" with replacement linen etc for an additional charge of approximately $35. This can be arranged with the Resort Reception Desk when you Check-In.

Is cleaning included in the price? Do I have to clean the house myself? Is there a Maid service? What do I do with the daily trash?

To clean a house at the end of a rental costs me $85 for a 4 bedroom house. Most Owners, including myself pick up this cost for reservations of 6 nights or more. However for bookings of 5 nights or less, it is impossible to absorb this cost. My price to you INCLUDES THE COST OF CLEANING the house after you leave even if you only want to book 1 or 2 nights. That is why quotes from me for 1/2/3/4/5 nights may seem, on the surface, expensive. It is because I build in this cost of cleaning & sales taxes to my quote to you. Others Owners often don't include the cost of cleaning the Villa when you leave (or the sales tax) so beware! They may look cheap but there might be a sting in the tail, because they haven't included the cleaning charge or the sales tax!

The house is cleaned thoroughly before you arrive. Please remember, however, the house is "self catering" so you will have to make your own bed while you are there! There is no daily maid service on the Resort, and no "fresh" linen or replacement towels will be provided, although the Resort Management do offer a "midweek clean" with replacement towels etc for an additional charge. Please ask at Reception to book this if you want it, when you Check-In. Light domestic waste is collected daily, so if you leave your kitchen waste in the bin liner provided outside on the kerb by 9 am every morning it will be collected & replacement bin liners will be left by your front door.

Are the Pools really heated all year?

YES The whole of the swimming pool complex is heated permanently to a water temperature of 82ºF throughout the year. The waterslide, lazy river, adult pools, children’s pool, jacuzzi/spa are all heated by gas fired boilers. And unlike private pools with electrical heating, it is always at the correct temperature and doesn't break down. In fact the jacuzzi/spa is as hot as a bath! I have personally used it, both in January and in May and is one of the best features of the resort in my opinion. It's great!

YES ABSOLUTELY! The resort was designed entirely with children in mind! Even the big ones! There is 2 large pools, one shallow "zero entry" with an almost lapping edge (see above) for the smallest of tots, a waterslide, lazy river, waterfalls, jacuzzi/spa, Games Room, Internet Cafe, etc, and even a Children's Menu in the restaurant... They are going to LOVE IT!

YOU BET! Better than any "Games Room" in a hot garage of private villa! This Games Room has a Pool Table, Air Hockey Table, Basketball, Video Stock Car racing, Car chase, Marksman, Gunfighter and a dozen other token operated video games. Tokens cost a very reasonable $1 for 4, $5 for 24 & $10 for 52. The pool table costs 8 tokens per game, and other games 2 to 3 tokens each. So you wont break the bank & the kids (old & young) can amuse themselves for hours! The resort has a Clubhouse with its own Restaurant, Sports Bar, & Reception. Entertainment for the whole family!

NO PROBLEM! The Clubhouse has an Internet Cafe with work stations (for a charge) & a router for Wireless Internet ADSL Broadband connection (free of charge). The plan is to install internet in all the houses but this has not yet been achieved. You can pick up a broadband wireless signal from the internet cafe's router (if you have installed a wireless card in your laptop) in other areas of the Clubhouse, Restaurant, Bar & Poolside Patio, as photographed below, which is a very pleasant way to surf the web, but at present it may not be possible to pick up the wireless signal from the house itself. The system operates on a "Lynksys" Operating system, and you will need a "G category" wireless card. This is standard for the USA. It may not work with laptops from other countries, but I have never had a problem n all the times I have been to the resort & for your information my laptop has a Netgear Wireless PC Card.

Does the house have a private pool?

The house is in a private resort. The house does not have a small private pool caged by a "pool screen" located right next to everybody else's pool (with the neighbours staring in at you), or with all the associated headaches of "pool heating", child safety, maintenance or the hassle of having to re-cover the pool every night with the pool blanket to keep the pool water luke warm (at best).

It is located in a private resort, where there is a 2 acre landscaped tropical heated Water Park with one large adult swimming pool, one large children's swimming pool, Waterslide, 2 heated jacuzzi/spas (which are genuinely as hot as a bath), lazy river, waterfalls, etc. The design is ideal for families looking for a proper restful vacation. The pool water is heated constantly with gas fired boilers so there is never a problem with the water being luke warm to "cool", as with a private pool. The pool complex, resort, games room etc allow the children to play in safety with other children, whilst the parents relax with a cocktail & sunbathe under the real Florida sunshine (not under a "pool screen"), wirelessly surf the internet, watch a football match at the bar, work out in the gym, or be pampered in the Health Center, or have a drink in the bar or meal in the restaurant, just yards away from the house. As more than one guest has genuinely remarked recently..."I'm quite certain that my husband & children enjoyed the pool and sun bathing area at Regal Palms more than the Theme Parks"

Please note! Our house is located IN the Regal Palms Resort. Not at some Resort next door or nearby.

What are the opening hours of the pools?

The pool complex is open from dawn until dusk. Thus in the Summer months as late as 9:30 pm. The plan is to extend the pool operating hours but this has not been introduced yet. Contact me for more details on the latest situation.

How far is the house from the Pool Complex & Clubhouse?

The house is a short 5 minute walk from the Clubhouse and Pool area in a quiet location, known as "Phase Four".

Do I have to pay for the use of the pool or gym or amenities or facilities? What about Beach Towels & Inflatables? Can I bring my own Food/Drink into the pool area?

There is a nominal charge of $10 "per night per house" (it doesn't matter how many guests in your party) for temporary membership of the Regal Palms Sports and Social Club. Membership entitles guests access to all the facilities which includes full use of the Regal Palms Resort, the heated Water Park, Swimming Pools, Water Slide, Lazy River, heated Jacuzzi's (as hot as a bath!), Gym, Sauna, Steam Room, free beach towels! The charge also contributes towards heating the pools, so there is no charge for "pool heat"! Remember the pool water is heated to 82ºF & the Water Park is open all year! ‘Personal’ services, such as pedicure, manicure, facial, massage, spray tan, etc are, naturally, all subject to additional charge. Large inflatables (such as giant blow-up alligators, floating arm chairs etc) are not permitted in the pool area for the comfort of the other guests. Floatation devices for the handicapped & younger children are of course permitted.

Does the house/Regal Palms resort have a Barbecue/BBQ?

Sorry, not at the house! But the resort provides barbecued food at the Clubhouse. There have been a lot of issues with the use of BBQ's in Florida in the last year, including a large number of "Liability" insurance claims where children have been hurt quite badly by hot coals. As a consequence, it is impossible to get Home Owner "Liability" insurance now for a Vacation Home which includes guest protection for personal injury or damage from a BBQ. If you decide to rent a Villa which offers a BBQ, be sure to check they have the proper insurance. Most Owners of Villas in Orlando don't even know their insurance policies have been changed, nor that if you hurt yourself in a BBQ & seek compensation from them, for whatever reason, they are not insured. This was discussed by the Home Owner's Association of Regal Palms and the decision was taken NOT to allow use of private BBQ's on the Regal Palms Resort. The Management Agent who runs the resort occasionally provides a "professional" BBQ service near the pool area, but this is subject to the season & day of the week. This is not available for private or public use. Anyway, why do you want a BBQ & cook yourself? You're supposed to be on vacation!!

YES, of course! The resort has a main switchboard and all calls are routed through it. If your family/friends/business want to contact you when you are in the house, simply ask them to call the resort and ask to be put through! The phone can accept National and International incoming calls. If you wish to make National & International outgoing calls, you can purchase a $5 calling card from Wal-Mart, just up the road. Just dial 9 for an outside line, the number on the card, its security code, the number you want, & off you go! Some of the newer houses located in Phase 5, over ½ mile away from the main Clubhouse right at the back of the Resort have may still be waiting for connection. This is certainly NOT the case in my houses!

What is the Electrical Voltage in the USA? How do I charge my mobile phone/rechargeable batteries for my Camera/Laptop/iPod etc?

115 Volts Mobile phone chargers from Countries which have a different Voltage supply, like the UK (240 Volt) will find that their mobile phone chargers may not work properly in the USA, and you may not be able to recharge your mobile phone. Bring your phone's in-car charger with you & charge your mobile phone this way, or alternatively you can purchase a 115V charger here in the USA for most makes of mobile phones from the gas/petrol station just 1 mile North of the resort on Highway 27 for approximately $12. Chargers for rechargeable batteries (for digital cameras/Laptop computers etc), have less of a problem. If you remember to take an electrical plug adapter with you (which you can purchase at the airport before you leave), you can simply plug your battery charger directly into the electrical socket in the house and it should be able charge your rechargeable batteries without problem. However it is always best to check with the supplier/manufacturer of your equipment before you leave home that your charger can accept the lower American voltage supply & will work properly in the USA.

What is the House/Resort address?

Regal Palms Resort, 2700 Sand Mine Road, Davenport, FLORIDA FL 33897

For security reasons (yours & mine), I do not publish the exact address of the house on the Resort on my website or in emails just in case they get intercepted & the house subsequently broken into, or if someone else fraudulently tries to Check-In in your name (which has happened, but not to my guests), or gain access to the house or Resort in your name after you have arrived.

If you choose to make a reservation, I email the Resort's dedicated Owner Reservations Department and they issue me with a unique computer generated confirmation reservation number which relates specifically to you, me, the house & your dates. The Management of the resort know you are coming & that the house is in your name. No-one else can then book it, so you don't have to worry about turning up at the Resort and finding someone else in your house (which has happened to some privately owned Villas who choose to allow their Management Companies to rent for them!)! I then email you back with that unique number and with full instructions on how to get to the Resort, how to Check-In and obtain the keys. The Reception Desk is just like that of a hotel & open 24 hours a day, 7 days a week ALL year. They will be expecting you. When you arrive they will tell you everything you need to know about the Resort, how to gain access to the facilities, issue you with the house/Resort security key-card, a Resort Map, and give you instructions on the facilities & exactly where to find the house in relation to the Clubhouse.

For the purposes of US Immigration, the address of the Resort (above) is perfectly acceptable, just as the name and address of a hotel is acceptable, for their purposes.

What do I need to bring? Are Linens, Towels, Soap, Hair Dryer, Electric Iron, Ironing Board, Cutlery, Pots, Pans, Bleach, Vacuum Cleaner provided?

Leave the kitchen sink at home! All sheets, linens, towels, iron, ironing board & even a hair dryer for use in the house are provided. As are all the utensils you need in the kitchen, such as pots, pans, cutlery etc, including a vacuum cleaner, electric iron, and mop & bucket. A small tablet of soap dresses the bathrooms, but you might like to bring your own shampoo, washcloth/face flannel and tablet of soap. In addition, cleaning items for the kitchen, such as bleach, washing-up liquid & paper towels are also removed for hygiene reasons by the cleaners after each guest leaves, so you will have to purchase these locally. As you will paper toilet roll if it runs out! An inexpensive Publix Supermarket is within 3 minutes walk. Beach Towels are provided for use at the swimming pool complex. You will also be wise to bring a woollen jumper, NOT for outside, but for the INSIDE of some restaurants, believe it or not! The air conditioning in some restaurants can be excessively cold, to is often a relief to step outside and warm up again. I bet you will use it at least once! And if you are English, you will have to bring your own tea bags from home. Sorry! But American tea is just NOT the same, although you can buy English tea in the Supermarket!

What about a hair dryer?

YES! There is at least one hair dryer in the house. But you might like to bring your own if it has any special features! Check out if it works properly on the USA Voltage supply of 115 Volts before you leave and if you need an electrical plug adapter.

Is the house air-conditioned?

YES and you can have the temperature set to suit. The system is set to the best temperature for Florida, but if you want to adjust it, it is a simple matter to ask the Management Maintenance engineers to come over and adjust it for you. Please remember, to get the best from the air conditioning system, KEEP THE DOORS AND WINDOWS CLOSED. This will ensure the house maintains the temperature you want. If you want to open the doors and windows, feel free. But please switch the air conditioning OFF! Otherwise it wont work properly and you will think there is something wrong with it.

Do you accept smokers?

I am sorry but the house is strictly NON SMOKING. This is a requirement of the Liability Insurance & for the comfort of other guests who will rent the house after you. However, you may smoke anywhere else in the resort.

What about my pet snake?

Again, I am sorry but NO PETS either. This is a requirement of the Home Owners Association. Children, however much a monster, and more than welcome!

Does the house have a safe?

YES. The electronically operated floor safe is free of charge to use, and comes with its own simple instructions on how to program it with your own unique "pin" number. Copies of the instructions are available from the Reception Desk. However if you have to call the Reception Desk to have someone come out to the house to show you how to operate it or to unlock it because you have forgotten your "pin" number, there is a charge of $15 per callout.

What about if I want anything extra, like a crib or high chair or stroller or a Play-station or an X-box, or a 4th TV?

The resort is administered by a highly professional Management Team. All extras are available if not included in the house already (see the front page of the website). I also own a stock of extras as well (such as a High Chair, "Booster seat", "Travelcot/Playard", & Cribs), and happy to let you use them if they haven't already been booked by someone else (please email for availability). Most items can be rented from the Management Company on a "per week" basis. For example Crib ($40 per week), High Chair ($15 per week), Stroller ($10 per week) etc. If you want to make sure what they have and the price, please email me. You can bring your own Play-station or X-box and games if you know they work on the American TV system.

What about parking spaces?

The house has two dedicated off road private parking spaces in the front of the property. You can see photos in the webpage.  Parking is free to all guests and visitors of guests of Regal Palms. There is no parking for members of the public, except in the "Visitors" parking area, in front of the Clubhouse by Reception.

Is there a transfer bus service to the Airport or a shuttle bus service to the Theme Parks? Can I book Theme Park Tickets / Golf / Dinner Reservations at the Resort ?

The Management Company who run the Resort offer a Concierge Service at Reception Desk for Attraction Tickets, Dinner Reservations, Golf Reservations, Shopping and other activities. This really is very useful and can provide discounts to certain attractions & events. However you would be well advised to buy Theme Park tickets before you arrive. Please contact me on this subject. Sadly the Shuttle Bus service to the Theme Parks has been terminated due to lack of demand and the escalating costs of gas/diesel. Apologies to all guests who were planning to use this service. Please note there is no transfer Shuttle Bus service to or from the Airports. Taxis cost approx $70 to the Orlando International Airport.

Should I rent a car?

In short, YES! You'd be mad not to. You don't have to, of course, but you really will be depriving yourself of most of what Orlando has to offer! You'll be missing out on most of the fun!

Disney World with its 4 Theme Parks (15 minutes by car), Universal Studios with its 2 Theme Parks (25 minutes by car), Sea World, Discovery Cove, Wet 'n Wild, Typhoon Lagoon, Blizzard Beach, Cypress Gardens, Watermania, Gator Land, Orlando Old Town, Airboat rides, & even a helicopter ride that will fly you over the whole lot. Hit the nightlife in "Medieval Times", "Arabian nights" or the fantastic "Cirque du Soleil" in Downtown Disney. Can't do any of that easily by bus! Don't forget all the superb Malls to explore for designer label bargains and all the superb restaurants down the 192 and in "Downtown Disney" & "Celebration"! Some of the best (and cheapest Malls) are out of Town, so renting a car could actually save you money! In addition, discover the "real" Florida by driving outside the Orlando area & get "up close and personal" with the Florida wildlife by canoe (real alligators in the wild!) or by horseback in the beautiful National Parks, swim with dolphins or manatees. If its Roller Coasters you're after, shoot over to Busch Gardens in Tampa (the best roller coasters in Florida, in my opinion, about 35 minutes drive), or go scientific at NASA's Kennedy Space Centre (a "must see" for any budding space traveller and very educational at the same time, 35 minutes drive). Alternatively chill out at the sandy beaches of Clearwater & Tampa Bay and Daytona, just 40 minutes away.

As you can probably tell, most of these attractions aren't easy to get to without a car, and you will find yourself hunting around to find the right bus on the right route to get to where you want to be, or paying a fortune in taxi fares, in which case you might just as well have rented a car for the convenience in the first place. You'll also save a lot of time, and pack more in, if you can just jump in a car and go.

The complementary shuttle bus service at the Resort operates between the Resort & the Theme Parks but not to the airport, so if you're arriving by air, you need to consider how you are going to get to the Resort in the first place. You can take a taxi from the airport but this will cost about 2 days car rental. In addition, the Shuttle Bus has limited seating capacity, so you run the risk that it might be fully booked on the days you want to go to the Theme Parks, and in addition it leaves from the Parks early evening, so if you want to stay on at Disney, for example, for the parade & fireworks, you wont be able to unless you are prepared to pay for a taxi home.

So, all in all, renting a car will help you save you time & maximise your enjoyment of this vacation City, and could even save you money!

How far away is Walt Disney World? How long does it take to get there? Are there any short cuts?

Disney is about 15 minutes from Disney's Theme Parks. To get there, turn left (North) on US 27 and after about 2 miles take the off ramp for the US 192. Continue until you see signs for Disney. It is that simple. However, US 192 can suffer with traffic in the "Disney Rush Hour" usually between 8am and 10am in the morning, due to the large number of traffic lights & junctions, no matter where in Orlando (Kissimmee or Davenport) you are located.

There is actually 2 alternative routes from the Regal Palms Resort which are both quicker to get to Disney, one of which can also be used for Sea World and Universal Studios.

The first (for Disney) is to come out of the Regal Palms Resort, turn left (North) on US 27 and after about 2 miles take the off ramp for the US 192. Just before Mile Marker 5, move into the left lane. Just after the Mile Marker, at the next set of traffic lights, turn LEFT into Sherberth Road. It is opposite the "Golden Coral" Restaurant. Follow this for about 1½ miles and it will bring you onto the main Disney Highway (Osceola Parkway). You need to turn RIGHT onto this road, which then leads to all the Theme Parks and “Downtown Disney” (where you will find Cinemas, Disney outlets and restaurants). This route is short & quick and used in the main only by local residents. Just make sure that you take note of the first junctions so that you will be able to “back track” when you return to the Resort. The direction signs on this road are not very good (which is why it is so quiet & quick!) so you will need to take note of the “surroundings”. If you are really feeling confident and ambitious, you can shorten this route further. As you progress down the 192 before you arrive at the Mile Marker 5, at the intersection for Black Lake Road, turn LEFT. Black Lake Road parallels the 192 and leads to Sherberth Road. Then continue with the directions above. If the traffic lights at Black Lake Road are red, continue through the intersecton, and turn left into the 7/11 Gas Station, which has a back entrance on to Black Lake Road.

The second route is better if you are planning a day at Sea World or Universal Studios. Turn South (right) out of the Resort down Highway 27, past Highlands Reserve & Westridge. After 2 miles, turn left at the FIRST set of traffic lights onto Ronald Reagan Parkway (there is a Walgreen's Pharmacy on the left). After 2 miles turn left into Champion's Gate Blvd. Drive through Champion's Gate (1 mile) past the Omni Hotel on the left, and then turn left onto Interstate I-4. Disney is the next exit off the I-4, after 2½ miles (Exit 45B). Total distance about 8 miles, but much quicker. This route usually takes 15 minutes. If you want to go to Sea World or Universal Studios, continue on Interstate I-4 take Exit 71 for Sea World, or Exit 75A for Universal Studios

Have fun & don't get lost!

What if something goes wrong or breaks down? Or what if we have an accident?

This is not a Villa in a residential area in the middle of nowhere. The Front Desk is on call at the Clubhouse 24 hours a day 7 days a week. They employ a team of dedicated Maintenance Engineers who administer to the needs of the guests. So if it is something as trivial as a replacement light bulb, to a full blown emergency, they are there to help you. If you have any issues of immediate concern while you are at the resort, such as a maintenance issue or you need advise on something, please contact the Front Desk & the Management Company that run the resort. They are there to help you and at your service. They can't help you if you don't contact them!

Are the recent guests genuine comments really genuine?

YES. The "recent guests genuine comments" on my website are literally lifted straight off emails that have been sent to me from my guests returning from the resort. If you don't believe me, you can contact them yourself directly provided you email me first, and that your interest is genuine. (I give my recent guests guaranteed full privacy protection. I will not release their email addresses to anyone until I have verified who wants to email them. It is the very least I can do, as they are replying to your request for information as a favor to me).

Are you real & genuine? How do I know you are legitimate? How do I know this is not some internet scam?

YES! Of course I am real & genuine! If you don't believe me, click here. As I have stated above, the comments from recent guests on my website are genuine. Genuine comments from genuine people, who have been good enough to stay in touch after their vacation. If you don't believe me, you can contact them directly yourself, provided you email me, and that your interest is genuine, I will give you their email addresses. In addition I have published in this website the address of the Regal Palms Resort. Please feel free to contact the resort in Orlando, Florida, yourself and ask anyone there if I am a legitimate Owner. I have absolutely nothing to hide. And after you have taken the risk, booked with me, been to the resort and had a great time, don't be too surprised if I ask you for your feedback, and indeed, request if you will be as so kind as to act as a reference/referee for me for others! You don't have to, of course, but you (above all others) will know how they feel...

Are the photographs on your webpage of your house. Did you take them yourself?

YES. Every photo of the resort and of my house on my websites are taken with my Casio Exilim 5.0 Mega-pixels digital camera. I still have the images on disk here at home. One guest commented "everything was exactly what it looked like on your website". If you see the identical photo on any other website anywhere else, they have been copied from this website. If you do see any of my photos on any other website, please let me know!

What's the weather going to be like?

Unfortunately I cannot book the sunshine for you, but can give you some idea of what to expect! The following tables below show the monthly Average Temperature (Degrees Fahrenheit) and Average Rainfall (Inches) for Orlando from The Weather Channel. As Florida is sub-tropical, thunderstorms can be sudden and rain heavy. In the Summer months (June to September) it generally rains in the afternoon for a short period (1 hour?) and then clears up again!

What's the weather like now & in the next week?

For the latest Orlando weather and the 7 day forecast  click here

What's the best month to go to Florida?

In my opinion, the beginning of March to early June, or November. The weather is neither too hot or too cold, and the Theme Parks quiet (except the Easter weeks!). I appreciate this is when the children are all at school, but this is usually when you will find me there!